From The Texas Report:
Long gone are the days when IT was a separate entity from the business it served– called on only for computer malfunctions. Today, across every industry and country, technology experts are an integral part of a company’s work. That is why it is more important than ever that a business’s technical support is able to understand thoroughly the company, its goals, and its needs.
The Aldridge Company, founded in 1984 in Houston, Texas, has never been a call-if-there’s-a-problem IT firm. The company is directed by its founder David Aldridge and a group of highly qualified professionals satisfying 300 clients, typically small-to-medium-sized businesses. Aldridge develops long-term relationships with its clients through fixed-rate service, meaning that instead of billing hourly (which some other companies use to inflate issues and take advantage of clients), Aldridge charges a flat fee for a given period, and services all of their clients’ technology needs, problems, and questions at that fixed-rate.
