INSTRUCTIONS
The goal of Spam Control is to make it possible to eliminate as much
spam as possible from your inbox.
Here's how to activate spam filters on your email account
QUICK START
For more detailed information see Introduction
A. Log on to the Aldridge Spam System: www.aldridge.com/spam
B. Type your email username and password.
C. Then click Enter to continue.
D. Click Modify Settings.
E.Check the radio button to turn Spam Control on.
F. We suggest the following initial Spam Control Settings:
Filter Level at ·3.5·
(move your cursor slowly over the row of circles below
Least Aggressive and Most Aggressive until you see 3.5)
Quarantine set to ·no·
G. Once you have made any changes, click Save New Settings to save your settings.
H. Click LOGOUT when you are finished with Spam Control.
I. Now check your email and watch how these changes affect your inbox.
J. All your email will come to your inbox just like it does now. Return to the Options Screen to adjust the Spam Control settings at: www.aldridge.com/spam/ The majority of spam should be tagged and messages that are not spam should not be tagged.
K. If email is tagged that you want to receive, see Whitelist instructions.
L. To keep tagged messages out of your inbox, set Quarantine to ·yes.·
M. During the initial setup and your experimentation with Spam Control, visit your Quarantined Spam Box regularly. Check to see if your filter level is still acceptable by looking at the messages in your Quarantined Spam Box. Email older than 21 days may be automatically deleted.
N. We suggest while you are adjusting spam control options that you add www.aldridge.com/spam/ to your favorite links and adjust the level of your spam interception to the level that meets your needs.
INTRODUCTION
With the initial settings as suggested in the Quick Start section above, all your email will continue to go to your inbox. However, when you review email in your inbox, some of the mail will have been tagged in the subject line as spam. This tagging makes it easier to sort your email and to determine if your filter level is too high or too low. If legitimate mail is spam tagged, you have two options. You can either change your filter level or use the Whitelist option. Click Modify Settings to save your changes and LOGOUT when you are finished.
It may take several changes for your spam filters to work like you want. If the filter level is too aggressive, too many wanted email messages may be tagged. If it is not aggressive enough, you may not eliminate as many spam messages as you could. Continue trying it and adjusting the level until you are satisfied with the majority of what it catches.
The final step is required to remove the spam messages from your inbox. Go back to the Options Screen and turn Quarantine on by setting it to "yes". This setting sends new spam to your Quarantined Spam Box. It will not display in your email program's inbox.
Until you deem it no longer necessary, visit your Spam Box regularly because email older than a certain number of weeks will be automatically deleted.
For more detailed instructions please see the descriptions below.
Please contact The Aldridge Company if you have any problems or if you
need assistance.
Call 713-403-9150 or send email to Aldridge Support
Modify Settings Screen
This page is the main screen for setting up your Spam Control options.
Filter Level
When you turn on Spam Control, you will need to assign a spam filter level. This filter
level specifies the criteria used to determine if an email message is spam. When the cursor
hovers over one of the buttons in the line below "Filter Level," the setting number
displays. Click on a button to select it.
The settings control the quantity of spam that gets through to you. The default filter level
setting is 5. To stop more spam from reaching you, set this to a lower number by clicking on the
corresponding button. See Quick Start for our suggestions on the filter level to use
initially. After using Spam Control for some time, you may wish to select a lower number to test
a more aggressive spam filtering level. If Spam Control intercepts email that you wish to keep,
reset this filter level to a higher number. See also Whitelist.
QUARANTINE
This setting controls where the spam messages display. Set it to "off"
to place spam in your inbox or set it "on" to send spam to
the quarantined folder not visible in your email program.
When quarantine is off, the messages that Spam Control identified as spam will appear in your inbox. The subject line of the email message will be changed to include *****SPAM***** at the beginning of the subject.
Save New Settings - This button resets the server to accept any of the designations above.
Return to Quarantine Box - This button returns to the main page on which you see and read your quarantined mail.
LOGOUT - When you have completed your session. Please click this button before you leave Spam Control.
Quarantined Spam Box
This initial screen displays header information for each email that has been placed in your Quarantined email box. It will be empty if you do not activate Spam Control or if your settings are set to deliver email messages to your inbox. After you turn Quarantine on, then all messages that meet the spam filter criteria will be delivered here instead of to your inbox.
Components of this screen include:
A) An indication of the number of spam messages in your Quarantine Spam Box
B) A button to use to display the entire contents of the Quarantine Spam Box
C) A selection box for deleting specified email or delivering it to your normal Inbox
D) A button to initiate processing of the quarantined mail
E) A checkbox for selecting all mail.
Use this screen to look at the messages that have been placed in Quarantine. You can either delete email or deliver email to your inbox. If you can tell by the line listing, you may choose to mark the individual line for deletion or to delete all the messages at one time using the Mark All checkbox.
To delete a specific email on the list, click the box at the left of the message listing. To see the contents of a message, click the number to the left of the date which takes you to the Email Viewing Screen. After your review, click the Delete button to remove the unwanted messages or return to the Quarantined Spam Box screen. Here you may either click the Mark All for Processing checkbox to delete all messages, or click the checkbox for individual messages.
To see the contents of a message, click the number to the left of the date which takes you to the Email Viewing Screen. After your review, click the Delete button to remove the unwanted messages or return to the Quarantined Spam Box screen. Here you may either click the upper checkbox to delete all messages, or click the checkbox for individual messages
As you review your spam, there may be a message that you want to move to your Inbox. To do this you must select it in your Quarantine Spam Box. Click “Deliver” in the selection box. Then click Process Marked Messages.
Email Viewing
This screen allows you to see the contents of a message listed on the Quarantined Spam Box page.
Delete - Use this button to delete the opened email message.
Return to View Your Quarantined Spam - Redisplays the list of emails.
The selected email message is displayed in three continuous parts.
Headers are displayed at the top of the screen. These headers are used by the Internet to move mail from one place to another and are meaningful to system operators who can use the data there to track the source and route of the email.
Spam removal criteria is displayed below the headers. You will see information on the criteria used to identify this as a spam message.
At the very bottom, the original email message displays.
Click your browser's Back button or the Return to View Your Quarantined Spam button to return to the previous screen.
Manage Your Whitelist
The Whitelist permits you to add email addresses that you NEVER want filtered out of your inbox even if Spam Control determines that they are spam. You can add individual email addresses, or if multiple addresses come from the same domain, you can add that entire domain.
Access the Whitelist option by clicking Modify Settings from the main screen.
Add an individual email address
1. Type the email address in the "Address to Add" field.
2. Then click the button, Add to WhiteList.
3. To remove typing from the Address to Add field, press Reset
Add multiple addresses - This signals Spam Control to accept all email that comes from the same domain (the part following the @ in an email address. Use the asterisk as a wildcard by typing it to the left of the @.
For example: *@domainname.com would cause Spam Control to exclude email coming from anyone with that domain as part of their email address from spam filtering, and would deliver it instead to your inbox. Complete the process like you would if you were adding an individual email.
Remove an entry from your Whitelist
Highlight the entry
Click Remove from WL.
To unhighlight an item from the Whitelist list of addresses, press the Reset button at the bottom of the screen.
Manage
Your Blacklist
Use the Blacklist to prevent email from a listed address from coming to your Inbox. An entry in the blacklist insures that mail from that source will go to Quarantine. You can add individual email addresses, or if multiple addresses come from the same domain, you can add that entire domain by using the asterisk, for example: *@badspamsender.com
Access the Blacklist option by clicking Manage Your Blacklist from the Modify Settings Screen. Entries made in the Blacklist are done like those on the Whitelist (described above).
Please contact The Aldridge Company if you have any problems or if you
need assistance.
Call 713-403-9150 or send email to support@aldridge.com.
